At first create new category for survey. Choose 'SurveyForce->Categories' menu item, press 'New' button, input category name and description (optional). Press 'Save' button. After that click on new category name to view surveys for that category. Next press 'New' button to create new survey and do the following:
- input name for future survey;
- input survey description (introductory text to be displayed on first survey page);
- select background picture for survey;
- select category for survey;
- select language;
- input expiry date for survey;
- set access rights for survey.

When you create (edit) a survey the following options are available:
- Public - all users have access to survey.
- For Invited Users - only invited users have access to survey.
- For Registered Users - only registered users have access to survey.

To upload new picture you should press button next to pick list and upload picture in appeared pop-up window. Then refresh the page where you create (edit) survey so as to refresh pictures list. If you want to download a lot of pictures download them into 'images/surveyforce' folder by FTP.

You can set 'importance scales' for questions to ascertain user's opinion on the question. To do that go to 'SurveyForce -> Importance Scales' page, press 'New' button, input question text (e.g. 'How important is that question for you?'), set answer variants and press 'Save' button. Then edit the question for which you want to set 'importance scale' and assign created 'importance scale' for that question.

'Likert Scale' questions type is used specially for that. Using 'Likert Scale' you can offer a user to estimate certain list by specified scale. To create such question you should press 'Likert' button on questions page. Here in the input information window for new question you can set options list for estimation and scale as well as standard options.

The colours for 'Drag and Drop' question can be changed on the following page 'SurveyForce -> Configuration'.

When you input message text on 'SurveyForce -> Manage e-mails' page you should use '#link#' variable that will be automatically replaced to link on survey for invited user.

Filter by users' answers becomes available when you're filtering results by surveys. To view it please select survey from dropdown list. And there you will see list for filtering results by answers.